Orders are typically processed within 1–2 business days depending on payment method and bank operations. Shipping times vary by carrier and destination.

We offer USPS, UPS and FedEx

No, we do not ship outside the United States.

Yes. Tracking information is sent automatically via email once your order ships. Please check spam if you have not received it.

Contact us with your order number. We will help investigate the issue with the carrier and provide solutions based on the situation and shipping option selected.

We accept major credit and debit cards, and select third-party payment providers.

No, we do not accept cryptocurrencies at this time.

Yes. We use secure, encrypted payment processors to ensure your information is protected. We do not store your full payment details on our servers. We maintain PCI compliance.

If your order hasn’t shipped, contact us immediately. Depending on payment method and where your order is in the fulfillment process, there may be a cancellation fee of up to 10% of the order due to cancelling/refund fees. Once it has shipped, we are unable to cancel or modify your order.

We accept returns on a case by case basis if the product is unopened and not tampered with. However, if your order arrives damaged, incorrect, or missing items, contact us within 3 days of the delivery date and we will work to resolve the issue.

No. We respect your privacy and do not share customer information unless legally required by a valid subpoena or court order.

No, but creating an account lets you track orders, view past purchases, and streamline the checkout process.

Click “Forgot Password?” on the login page and follow the prompts to reset it via email.

You can reach us via email or the contact form on our website. We typically respond within 24–48 business hours.

Yes. We offer discounted pricing for bulk orders or recurring institutional purchases. Please contact us for a quote.